Last updated: 1/27/2025
This Privacy Policy describes how Liquidity Lock Global Markets LLC ("we", "us", "our") collects, uses and discloses information about users of our website (www.liquiditylock.com), which include our Home, Leadership, Contact and Client Login pages (collectively, the "Services"). This policy doesn't not cover our Client portal, where registered client can connect using the Client Login page.
For the purpose of applicable data protection laws, we are the data controller. If you are based in the EU/EEA, UK, or Switzerland you may contact our GDPR Representative, DataRep, at the following details:
- Email: datarequest@datarep.com
- Online Contact Form: www.datarep.com/data-request
You may also reach DataRep at their local contact addresses:
- EU/EEA: DataRep, The Cube, Monahan Road, Cork, T12 H1XY, Republic of Ireland
- UK: DataRep, 107-111 Fleet Street, London, EC4A 2AB, United Kingdom
- Switzerland: DataRep, Leutschenbachstrasse 95, Zurich, 8050, Switzerland
For a full list of additional local contact addresses for other regions, please click: DataRep Contact Locations.
For the purposes of this Privacy Policy, "you" and "your" means you as the user of the Services.
Please read this Privacy Policy carefully. By using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.
1. Updating This Privacy Policy
We may modify this Privacy Policy from time to time, in which case we will update the "Last Revised" date at the top of this Privacy Policy. If we make material changes to how we use or disclose information we collect, we will use reasonable efforts to notify you (such as by emailing you at the last email address you provided us, by posting notice of such changes on the Services, or by other means consistent with applicable law) and will take additional steps as required by applicable law. If you do not agree to any updates to this Privacy Policy, please do not continue using or accessing the Services.
2. Our Collection And Use Of Information
When you use or access the Services, we may collect certain categories of information about you from a variety of sources. In addition to the specific uses described below, we may use any of this information to provide you with the Services and to maintain our business relationship, as a matter of our legitimate interests, which could include to enhance the safety and security of our Services (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data), provide customer support, send service and other non-marketing communications, monitor and analyze trends, conduct internal research and development, comply with applicable legal obligations, enforce any applicable terms of service, and protect the Services, our rights, and the rights of our employees, users or other individuals.
Information Collected Directly from You
Some features of the Services may require you to directly provide certain information about yourself to us. You may elect not to provide this information, but doing so may prevent you from using or accessing these features. Information that you directly submit through our Services may include:
- When you submit the Request Info form, we collect the following information:
- Name
- Company Name
- Email Address
- Message
We collect this information to respond to your inquiry, provide support, and maintain our business relationship with you.
- Any other information you choose to include in communications with us, because it is in our legitimate interests to be responsive to you.
- Marketing consents, marketing preferences and survey responses. We will send marketing to you unless you want to opt out of receiving such communications, and you can unsubscribe at any time.
Information Collected Automatically
Such information may include:
- Device information and technical data, such as internet protocol (IP) address, your login data, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage data, such as information about how you use our website and Services.
- Approximate location / Precise geolocation (if you choose to provide it) to enhance your user experience and provide location-based services.
- Other information regarding your interaction with the Services, such as clickstream data and other engagement metrics.
We may also use cookies or other tracking technologies to automatically collect this information, which helps us tailor your experience, analyze user interactions, and improve the Services.
Most browsers accept cookies automatically, but you may be able to control the way in which your devices permit the use of cookies. If you choose, you may block or delete certain of our cookies from your browser; however, blocking or deleting cookies may cause some of the Services, including any portal features and general functionality, to work incorrectly.
When you visit our website for the first time, you will see a notice about our use of cookies. You have the option to 'Accept' or 'Do Not Accept' our cookie settings. If you wish to change your cookie settings at a later time, you can do so by clicking on the lock icon at the corner of the screen, which will open the cookie settings pop-up again.
Your browser settings may also allow you to transmit a "Do Not Track" signal when you visit various websites. Like many websites, our website is not designed to respond to "Do Not Track" signals received from browsers. To learn more about "Do Not Track" signals, you can visit http://www.allaboutdnt.com/.
To opt out of tracking by Google Analytics, you may download and install the Google Analytics Opt-out Browser Add-on available at this link. Please note that this add-on only prevents data from being sent to Google Analytics; other tracking tools may still collect data unless you adjust your browser settings or install other privacy tools.
Information Collected from Other Sources
We may obtain information about you from external sources, which may include information that we collect directly from third parties and information from third parties that you choose to share with us. Such information may include:
- Analytics data from analytics providers such as Google Analytics.
Any information we receive from outside sources will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices.
3. How We Share Your Information
We may share your information with the following categories of third parties for legitimate purposes subject to this Privacy Policy:
- Our affiliates or others within our corporate group.
- Vendors or other service providers who help us provide the Services, including for system administration, cloud storage, security, customer relationship management, marketing communications, web analytics, payment networks, and payment processing.
- Third parties for marketing purposes.
- Professional advisors, such as auditors, law firms, or accounting firms.
- Third parties in connection with or anticipation of an asset sale, merger, bankruptcy, or other business transaction.
We may also share your information as needed to comply with applicable law or any obligations thereunder (including cooperation with law enforcement, judicial orders, and regulatory inquiries), to enforce any applicable terms of service, and to ensure the safety and security of our business, employees, and users.
4. How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present our Service and its contents to you.
- To provide you with information, products, or services that you request from us.
- To fulfill any other purpose for which you provide it.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to our Services or any products or services we offer.
- To allow you to participate in interactive features on our Services.
5. Social Features
Certain features of the Services allow you to initiate interactions between the Services and third-party services or platforms, such as social networks ("Social Features"). Social Features include features that allow you to access our pages on third-party platforms, and from there "like" or "share" our content. The use of Social Features may allow a third party to collect and/or use your information. If you use Social Features, information you post or make accessible may be publicly displayed by the third-party service. Both we and the third party may have access to information about you and your use of both the Services and the third-party service.
6. Third Party Websites And Links
We may provide links to third-party websites or platforms. If you follow links to sites or platforms that we do not control and are not affiliated with us, you should review the applicable privacy notice, policies, and other terms. We are not responsible for the privacy or security of, or information found on, these sites or platforms. Information you provide on public or semi-public venues, such as third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators.
7. Children's Privacy
Children under the age of 13 are not permitted to use the Services, and we do not seek or knowingly collect any personal information about children under 13 years of age. If we become aware that we have unknowingly collected information about a child under 13 years of age, we will make commercially reasonable efforts to delete such information from our database.
7. Data Security
Despite our reasonable efforts to protect your information, no security measures are impenetrable, and we cannot guarantee "perfect security." Any information you send to us electronically, while using the Services or otherwise interacting with us, may not be secure while in transit. We recommend that you do not use unsecure channels to send us sensitive or confidential information.
9. Data Transfers
The personal data that we collect from you will be stored in and processed in countries outside the EU and UK. Your personal data is also processed by staff operating outside the EU and the UK who work for us or one of our third-party service providers or partners. We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this Privacy Policy.
For any transfers of data outside the EU or the UK, the data transfer will be under the European Commission's model contracts for the transfer of personal data to third countries (i.e., the standard contractual clauses) or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined by the European Commission or the relevant UK authorities, as applicable, to provide an adequate level of protection for individuals' rights and freedoms for their personal data. Please contact us should you wish to examine a copy of these clauses.
10. Data Retention
In general, we will retain your personal data for up to 7 years from when you stop using the Services.
We will only retain information about you for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain information about you for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. If you stop using our Services, we will store your information in an aggregated and anonymized format; we may use this information indefinitely without further notice to you.
11. European Users
If you are located in the EU or the UK, you have certain rights in relation to your information. Please note that a number of these rights only apply in certain circumstances, and all of these rights may be limited by law.
- Access: You have the right to access the information we hold about you, how we use it, and who we share it with.
- Portability: You have the right to receive a copy of the information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Correction: You have the right to correct any of your information we hold that is inaccurate.
- Erasure: In certain circumstances, you have the right to delete the information we hold about you.
- Restriction of processing to storage only: You have the right to require us to stop processing the information we hold about you, other than for storage purposes, in certain circumstances.
- Objection: You have the right to object to our processing of your information in certain circumstances.
- Objection to marketing: You can object to marketing at any time by opting-out using the unsubscribe / opt-out function displayed in our communications to you. Please note that if you opt-out of receiving marketing-related emails from us, we may still send you administrative messages that are required to provide you with the Services.
- Withdrawal of consent: Where we rely on consent to process your information, you have the right to withdraw this consent at any time by emailing us at the email addresses provided below.
- Complaints: You have the right to complain to your local data protection authority about how we process your personal data. Of course, we hope you will contact us first so we can resolve any issues.
12. US Users. State Privacy Rights
If you are located in the United States, you have certain rights in relation to your information. Please note that a number of these rights only apply in certain circumstances, and all of these rights may be limited by law.
California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:
- Confirm whether we process their personal information.
- Access and delete certain personal information.
- Correct inaccuracies in their personal information, taking into account the information's nature processing purpose (excluding Iowa and Utah).
- Data portability.
- Opt-out of personal data processing for:
- targeted advertising (excluding Iowa);
- sales; or
- profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
- Either limit (opt-out of) or require consent to process sensitive personal data.
The exact scope of these rights may vary by state. To exercise any of these rights please email us at legal@liquiditylock.com